A、I plant in strict accordance with the 1 s0900l: 2008 quality management system procedures, according to the contract and user requirements to provide users with technical services.
B、Free to assist the user to select the product specifications and answer about the related technical issues.
C、Try the free guide cable laying side.When users buy our wire and cable laying requirements sent to guide, our factory will send professional technicians to the construction site service in time, assist to solve technical problems
D、Provide free information on wire and cable technology Our factory according to the contract, the relevant provisions on quality, the cable, performance, quantity, precise and comprehensive inspection, the quality certificate, issued by the factory inspection report and the test items required by the buyer's data. And promptly notify the buyer of the acceptance. Guarantee the cable all through the test.
E、Provide satisfied after-sale service if the user in the process of installation and use of found that caused by our responsibility for quality problem, or ask questions for our products, our factory will make a reply within 24 hours, shall send personnel to deal with. We immediately sent staff to the site service until the user satisfaction.
F、Product warranty for one year.In the warranty period free maintenance or replacement.
G、To provide technical services for life.
H、Contact: shanxi please visit the Great Wall cable factory technical department is responsible for our factory user's technical service work.
Use the following contact way.
tel:0354-2458238
fax:0354-3967779
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